Vendor Issue Management
Vendor Issue Management
Identify, Manage and Remediate Issues Across Vendor Risk Assessment Processes
Through vendor risk assessments, performance reviews, and SLA monitoring, you may surface issues that demand attention. But few enterprises have formal processes for tracking issues, and even fewer have software solutions that integrate vendor issue management from instigation through resolution.
Onestop procurement platform fills an important third-party risk management gap, providing a common workspace for vendor issue management. Through the platform, you gain step-by-step control, a place where you and your colleagues can:
- Document and record issues that merit attention.
- Invite vendors to contribute their actions/inputs to an edited
interface limited to the elements you select and control. - Produce reports that can be filtered for different vendors, different constituents.
- Assign responsibilities to appropriate responders.
- Track progress on actions and status.